The business world is evolving at a frantic pace, carried by technological advances and we will think in particular of the artificial intelligence which is at the heart of an evolution which should be major. In this context, the skills of employees and managers are evolving. What was essential yesterday is perhaps no longer today, and new skills become essential. But what are these new skills, and how can businesses adapt to stay competitive? Here is an overview of the key skills that shape the business of tomorrow.
1/ Digital transformation: an essential competence
One of the major upheavals experienced by companies concerns the digitalization of processes. Whether for the automation of tasks, the adoption of new collaborative tools or even cybersecurity management, controlling digital technologies has become an essential competence for all levels of the company.
Technical skills are no longer limited to the simple knowledge of office software. Data management (Big Data), predictive analysis, artificial intelligence and blockchain become essential subjects for managers, leaders and technical teams. In addition, companies need profiles capable of understanding and implementing these technologies within their processes.
More than ever, agility is therefore a necessary skill. Agile working methods (such as Scrum or Kanban) are now applied in all sectors. Companies must be able to adapt quickly to new technologies and develop their digital strategy according to market needs.
2/ Emotional intelligence and interpersonal skills
At a time when collaboration and empathy are strong values, emotional intelligence takes a preponderant place in the world of work. She defines herself as the ability to understand, manage and use her emotions positively to communicate effectively, resolve conflicts and establish harmonious relationships with her colleagues.
Empathic leadership
Leadership has evolved. Far from authoritarian or purely strategic models, the modern leader must be able to understand the emotions and needs of his teams. Managers must encourage open communication, while supporting the well-being of employees. Active listening and attention paid to the human dimension of professional relationships are now crucial to create high -performance teams.
Intergenerational and intercultural collaboration
Companies are often faced with multi -generational and multicultural teams. Interpersonal skills make it possible to overcome the differences in values and communication, thus promoting effective teamwork and better integration of employees, whatever their origins or their professional career.
3/ Creativity and innovation: skills to feed
Innovation has also become the engine of growth and differentiation. However, innovation is not limited to the search for new products. It also includes creativity in working methods, in human resources management and in corporate strategies.
Companies must adopt a user -centered approach to remain competitive. This implies being able to in depth the expectations of customers and constantly adapting its products and services according to these needs. Skills in Thinking design and user research are now valuable assets for R&D teams, but also for marketing and commercial departments.
However, innovation should not only be carried by a handful of creatives. Each employee, at all levels, must be encouraged to offer new ideas and experiment with different solutions. The successful companies are those that cultivate an open innovation culture, where failure is perceived as a learning step and where risk taking is encouraged.
4/ Change management skills
Companies must also be able to adapt quickly to external and internal changes. This includes not only technological developments, but also changes in corporate culture, organizational structure or even long -term strategy.
Management of organizational transitions
Changes in change management are important to support business transformations. This includes the ability to plan, communicate and implement changes, while minimizing resistance and involving employees in the process. Managers and managers must be able to understand human dynamics and mobilize their teams around the necessary changes.
Flexibility and resilience
Resilience becomes a key skill for companies that have to face unexpected crises, such as pandemics or economic disturbances. Leaders must know how to manage uncertainty and support their teams in stress management and adversity. Flexibility in processes, working hours and modes of collaboration also becomes a success factor in this context.
5/ Sustainable development skills and social responsibility
Pressure for companies to adopt sustainable and responsible practices has never been so strong. Whether in terms of resource management, reduction of CO2 emissions or social responsibility, companies must develop sustainable development skills to meet the growing expectations of consumers, regulators and investors.
Managers must adopt governance practices that promote transparency, ethics and social responsibility. Skills in governance and risk management linked to the environment, society and governance (ESG) thus become essential for managers at all levels of the company.
Companies must also train their teams to integrate social responsibility into their daily practices. From the reduction of waste to the optimization of production circuits, including supporting local initiatives, skills related to CSR have become a priority for companies wishing to respond to contemporary issues.
6/ Data skills
The data era is indeed there. Analytics, massive data management (Big Data), and the ability to transform this data into usable information is key skills for any business that wishes to remain competitive. Data -based decisions are now the standard. Managers and managers must be trained to understand the data and use it to make strategic decisions. This includes the ability to work with data analysis tools, interpret the results and apply them in the commercial strategy.
With the increase in threats related to cybersecurity, the protection of personal and professional data has become a major issue. Companies must train their employees in data security management and compliance with increasingly strict regulations, such as the GDPR.
