Unthinkable today for a user to wait several months to correct a process that would be poorly suited to their uses. We generally prefer to subscribe to a cloud application or use an AI assistant. This autonomy sometimes improves daily work, but it also fragments data and responsibilities. This is why good governance must start with tools that can really be used.
The complexity of tools fuels Shadow IT
Shadow IT rarely thrives on a “taste for disobedience”. It appears rather when the “official” tool imposes too many steps, responds poorly to the need or requires the IT department to be contacted for any developments. The teams are then tempted to look for an immediate solution on their own.
If the local gain can be real, collective control is completely weakened, with an IT department no longer always knowing where the data is stored, who administers the accounts, which people have access or how to recover activity when an employee leaves the company. Simplicity thus becomes a governance requirementwith, in theory, the implementation of understandable, rapid and adapted tools which naturally reduce the temptation to circumvent. In practice, what remains to be done is to prevent technologies designed to simplify work from themselves creating a new gray zone.
No-code and AI accelerate uses, with their risks
In this context, no-code allows a profession to create an application or automate a validation without waiting for a complete development cycle, and AI further lowers the technical barrier by generating formulas, scripts, content or sequences of actions based on instructions. Thus, the teams gain autonomy, while the IT department can concentrate on the most structuring subjects.
This acceleration, however, requires starting from identified uses and explicitly defining the authorized and prohibited uses of generative AI systems. A framework which must in particular specify the categories of shareable data, the approved tools and the decisions which remain subject to human validation.
Rather than opposing business autonomy and control of the IT department, the idea is to provide an environment in which autonomy leaves traces, applies the same rules and produces maintainable applications.
Anakeen structures business applications without DIY
And this is precisely what Anakeen offers with its Low-Code / No-Code platform which makes creation more accessible while maintaining a common base. Anakeen Platform 4 combines data modeling, document management and collaborative workflows. Its associated no-code tool, easyAP4, allows teams to build business applications in this environment, with the security, confidentiality and process management mechanisms already present in the platform.
This approach changes the nature of no-code, since the forms, business rules, documents and validation steps remain linked to a known, manageable and scalable architecture. “ Sovereignty is not just a question of tools, it is above all a structured and continuous approach. The tool offered by Anakeen allows user organizations to fully participate in this approach. », confirms Yannick Le Briquer, founder and general manager of Anakeen
Sovereignty therefore also depends on the ability to choose one’s mode of hosting, to understand the technical base, to maintain control of the data, to organize reversibility and to have an architecture open to integration. And this last point is particularly important, because an easy-to-build business application quickly loses its value if it becomes another silo.
Integration into the IS remains a non-negotiable principle
Without exchanges between your tools, users duplicate information and maintain several versions of the same reality. You must therefore define which system is authoritative for each data, which feeds are authorized and how often they are updated.
Integration also provides traceability, by making it possible to identify the origin of data, the rule that transformed it and the application that consumed it. This visibility becomes essential when AI intervenes in a process or when automation takes over a previously manual operation.
Governance does not stop at the design of the application. It is also measured on the day a user encounters a blockage and seeks an immediate solution. Your “after-sales service” must be perfectly aligned with the issues.
EasyRemote simplifies support without erasing controls
Naturally, support that is ineffective or too difficult to reach also fuels workarounds, hence the interest in simplifying assistance.
A tool like EasyRemote by Septeo allows, for example, one-off connection by code, without prior installation, or direct access to registered devices. The solution provides configurable user approval, encryption of connections and transfers, double authentication and a detailed session log. Each intervention can thus be linked to a date, duration, technician and device.
“ Supporting IT professionals with simple, reliable and sovereign solutions is precisely the mission of Septeo IT Solutions, and the alternative offered by EasyRemote brings real change to the market. », Nadine Pilote, general manager of Septeo IT Solutions. The simplicity of the support then meets that of business applications : it limits improvised solutions and gives the IT department visibility on uses.
Simple, sovereign and governed tools
As you certainly know, the modernity of an information system cannot be measured by the number of applications it offers. It is due to the ability to respond quickly to business needs without abandoning data consistency, access security or future maintenance.
This requires having a catalog of approved tools, identified owners, creation rules and a life cycle. Any no-code application must be able to be identified, documented, tested and removed. Any use of AI must respect the same requirements of purpose, confidentiality and traceability. And any remote control must maintain identity, authorization and history.
Sovereignty complements this framework, requiring consideration of hosting, jurisdiction, technological dependence, exit arrangements and the actual capacity of the organization to administer its data.
And on the tools side, an IT department cannot permanently prevent teams from looking for faster tools. It can, on the other hand, offer them solutions simple enough to be adopted, open enough to be integrated and controlled enough to remain governable. It is on this condition that no-code and AI really reduce Shadow IT, instead of giving it new forms.
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