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EasyVista has finalized the acquisition of more than 90% of the shares of the OTRS group, a player in IT service management (ITSM) solutions based in Germany and listed on the Frankfurt Stock Exchange. With this operation, supported by Eurazeo, EasyVista aims to exceed 70 million euros in turnover in 2024, half of which is generated internationally.
OTRS, known for its IT service management suite and its STORM cybersecurity solution, generated 12 million euros in revenue in 2023, mainly in Germany (55% of revenue). The company, which supports 850 customers in 56 countries, including Airbus and Porsche, brings to EasyVista enhanced expertise in cybersecurity and solutions adapted to large companies and SMEs.
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This strategic acquisition allows EasyVista to accelerate its European expansion, with a strengthened foothold in the German market. By integrating OTRS, EasyVista enriches its ITSM solutions platform, which already includes monitoring, remote support and self-resolution tools. This development is part of a strategy aimed at responding to new challenges in proactive and predictive management of IT services, where cybersecurity plays a central role.
The acquisition is accompanied by a voluntary tender offer to acquire the remaining shares and a delisting of OTRS.
